Customer Feedback Form
Unlock valuable customer insights with our easy-to-use Feedback Form.
Collecting customer feedback can be challenging, but it’s crucial for improving your product or service and retaining loyal customers. Our Customer Feedback Form is designed to make this process effortless, allowing you to gather key satisfaction metrics like NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) in one place. You'll be able to track what your customers love, and what frustrates them, and identify growth opportunities.
This form isn’t just about collecting data; it helps you act on it.
Who is this for?
Whether you're a small business owner, a customer support manager, or part of a product team, this form is designed for anyone who needs to:
- Understand customer satisfaction at a deeper level
- Spot negative experiences early and follow up before they escalate
- Identify loyal customers who are likely to recommend your brand
It’s ideal for companies of all sizes who value their customers' opinions and want to turn feedback into actionable insights.
What you get
A ready-to-use Notion feedback form that tracks customer satisfaction metrics like NPS and CSAT.
- Automatic categorization of feedback into positive, neutral, and negative sentiments lets you quickly see where your customers stand.
- A follow-up suggestion is built into the form, making it easy to prioritize customer service tasks based on feedback. No more guesswork on who needs attention.
- A centralized Notion database where all feedback is automatically added and organized, ensuring you never lose track of valuable insights.
- Customizable questions and fields let you tailor the form to your specific needs.
The Benefits
- Save time with an automated feedback collection process. Everything is neatly organized, so you can spend less time sorting through feedback and more time improving your customer experience.
- Act quickly on negative feedback. The built-in follow-up mechanism helps you spot and resolve issues before they become bigger problems.
- Turn data into decisions. With NPS and CSAT metrics automatically categorized, you’ll know exactly where to focus your efforts for product improvement and customer retention.
- Keep customers happy by showing them that their feedback matters. When you respond quickly to their needs, they’ll notice.
F.A.Q.
1. Does it work with Notion's free plan?
Yes. You can use all my Notion templates on any Notion plan. Get Notion.
2. Can I share this template?
This Notion template comes with a personal license for individual use. You can't share it with other individuals. No part of it can be distributed, sold, or reproduced.
3. Can I get a refund?
Due to the nature of digital products (that you cannot return after buying and we cannot revoke access to), all sales are final and non-refundable.
We offer descriptions of our digital products so you can decide what to buy. If you've any questions or doubts, email me at tonacreates@gmail.com with your questions before you buy.
4. How do I receive the template?
Click the "I want this" button, and follow the instructions. Open the template link, and click "Duplicate" on the top right corner to duplicate it to your workspace.
5. Can I become an affiliate?
Click here to fill out the affiliate form.
Want to connect?
More drop-in questions? Just follow me on Twitter (𝕏) @tonawrites and drop me a DM.
Notion Native Form to collect customer feedback. Responses are automatically added and categorized into the pre-built database.